Holistic Wellbeing Taking Center Stage in Modern Workplaces?

Aarti Srivastava, the Chief Human Resources Officer at Capgemini India, elaborates on the organization’s commitment to employee safety, health, and overall wellness. Capgemini recently garnered accolades for its Health and Safety Initiatives and Learning & Development at the BW People HR Excellence Awards.

Post-COVID Shift in Employee Safety and Health

In the wake of the pandemic, Capgemini has undergone a transformative shift in prioritizing safety and health. The organization now emphasizes a holistic approach to wellbeing, integrating mental health into its core strategy. Leadership has fostered a culture that champions flexibility, resilience, and proactive care.

Key changes include:

• Expanded Support Systems: Comprehensive safety measures for remote work.
• Mental Health Focus: Regular check-ins, access to Employee Assistance Programs (EAPs), and wellness initiatives addressing both physical and psychological needs.

This people-centric strategy ensures employees feel supported and secure, whether working on-site or remotely.

Initiatives for Employee Health and Safety

Over the past two years, Capgemini has launched several initiatives to enhance the health and safety of all employees.

• Medical Insurance: Comprehensive coverage is provided for holistic support during critical times.
• Free Health Checkups: Offered to select employees to promote preventive health.
• Condition Management Program: Focused on managing chronic conditions such as diabetes, PCOD, and cardiac health.
• FareWelcome Program: Assists employees during the pre- and post-pregnancy phases, ensuring support during significant life transitions.
• 24×7 Medical Helpline: Comprehensive services, including specialist consultations and remote ambulance support, are available.

Additionally, some of these programs extend to employees’ dependents and support staff.

Steps Taken for Mental Health Support

Acknowledging the critical nature of mental health, Capgemini has implemented substantial measures to support its workforce.

• Expanded EAP: Offers 24/7 access to counseling services for employees, family members, and support staff.
• Wellness Workshops: Regular mental wellness workshops and stress management sessions help enhance resilience and work-life balance.
• Peer Support Network: Establishing a network where trained managers and BU-HRs can proactively identify and address mental health concerns.
• Emotional Harmony Survey: Launched last year to assess employee mental health and refine wellness initiatives.

By fostering an open and supportive environment, the organization encourages employees to prioritize their mental wellbeing and seek help when necessary.

Financial Support for Health Expenses

Capgemini remains dedicated to providing financial assistance for health-related expenses.

• Comprehensive Health Insurance: Covers a wide range of services, including hospitalization, preventive care, and specialist consultations.
• Emergency Medical Loans: Available for unexpected health costs, ensuring that financial barriers do not hinder access to essential care.
• Employee Financial Assistance Program: This benevolent fund offers support on a case-by-case basis.

These initiatives reflect Capgemini’s commitment to the wellbeing of employees and their families, ensuring they receive the necessary support during challenging times.

FAQ

1. What changes did Capgemini make to support employee health post-COVID?
Capgemini emphasized holistic wellbeing, integrating mental health into their strategy and expanding support systems for remote work.

2. How does Capgemini address mental health issues among employees?
The company offers a 24/7 Employee Assistance Program, regular wellness workshops, and has established a peer support network.

3. What types of health benefits does Capgemini provide?
Capgemini offers comprehensive health insurance, free health checkups, condition management programs, and a 24/7 medical helpline.

4. Are Capgemini’s wellness programs available to employees’ families?
Yes, many wellness initiatives and support programs extend to employees’ dependents and support staff.

5. What financial assistance is available for unexpected medical expenses?
Capgemini provides emergency medical loans and reimbursement programs to help employees cover unforeseen health costs.